FAQs

Currently you can pay for your Colouris online order in US Dollars.

Please type your discount code into the promo/discount code box on the first page of the cart (my bag). Then press the APPLY CODE button.

Please check your discount code has been applied before pressing the next step button. If your code is not correctly applied at this stage, we can not apply the discount later or credit you and you will be charged the full price for your order.

After placing your order, you will receive an order confirmation email, which confirms your order number, item purchased and delivery address.

Please be patient if your order confirmation isn’t delivered to your inbox straight away – it can take a couple of hours. Please ensure that you're checking the correct email address you used to purchase your item with and check it hasn’t been filtered into your spam/junk mail.

After you place the order it will take 2 to 5 days to print and package your order for shipping.

Once shipped it will take 2 - 4 weeks for your order to reach you.

Yes of-course! Once the order is dispatched from our warehouse you will receive a notification email from us with the tracking link to track your order.

We do not charge anything for the shipping and its absolutely FREE. So you only have to pay for the item and we will take care of the shipping for you.

We ship worldwide. So no matter where you live you can purchase from Colouris and we will ship your items to your door.

Yes we provide hassle free refunds if your purchase date is not more than 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

We accept all sorts of Credit Cards and PayPal payments.